Frequently Asked Questions

1. What products do you offer?
We offer magnetic wireless chargers and portable power banks in various colors, including Dark Green, Graphite, and Purple.

2. How do I make a purchase?
Browse our catalog, add items to your cart, and proceed to checkout. Payment options include major credit cards, Apple Pay, Google Pay, Shop Pay, and more.

3. Do you offer free shipping?
Yes, we offer free shipping on all orders.

4. How can I contact customer service?
You can reach us at (352) 806-2160 or via email at sales@the365colors.com.

5. What is your return policy?
Please refer to our Return and Refund policy for detailed information.

6. What are the features of your magnetic wireless chargers?
Our magnetic wireless chargers have a capacity of 10,000 mAh, providing reliable power on the go. They are designed for convenience and come in various colors to suit your style.

7. What payment methods do you accept?
We accept American Express, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, Mastercard, Shop Pay, and Visa.

8. Do you have a newsletter?
Yes, you can subscribe to our newsletter to get the latest news on new products.

9. Where are you located?
Our address is 10912 Autumn Oak Place, Tampa, Florida, 33618, United States.

10. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress. You can also track your order on Track my order page.

11. How long does it take to process my order?
Orders are typically processed within 1-2 business days.

12. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request.

13. Do you ship internationally?
At the moment we do not offer international shipping.

14. What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer service immediately for assistance.

15. How do I use a discount code?
Enter the discount code at checkout in the designated field to apply it to your order.

16. Can I save my payment information for future purchases?
Yes, you can save your payment information securely for faster checkouts in the future.

17. Do you offer gift cards?
No, we do not offer gift cards for a purchase at the moment.

18. How do I contact you for wholesale inquiries?
For wholesale inquiries, please email us at sales@the365colors.com.

19. What is the best way to stay updated on new products and promotions?
Subscribe to our newsletter and follow us on social media for the latest updates and promotions.

For more details, visit 365Colors.

Contact information - https://the365colors.com/pages/contact